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MINIVAN / MAXUS G 10
General information
Features of the MAXUS G10
THE RATE INCLUDES (RENT + INSURANCE)
Additional charges
Additional charges are paid directly to the rental company by card at the time the contract is opened. Cash payments will not be accepted.
IMPORTANT!
By reserving this car, you agree to the Car Rental Agency's Terms and Conditions.
GENERAL CONDITIONS:
The client must comply with the conditions and terms that are established in the Lease Agreement that is given to him to sign at the Rental Point. This includes the use of Roadside Assistance contacts in the event of any emergency defined in said contract.
The vehicle may be driven only by the persons registered in the lease.
The hours of collection and delivery of the vehicles must correspond to the working hours of the requested rental point. The client has the right, maximum 3 hours of delay to deliver the car after the 24 hours of rental have elapsed. If the client takes more than 3 hours, he must pay the REX car rental company an additional rental day according to public rates.
The client must pay to the REX car rental company: the additional charges at the opening or closing of the contract (insurance, guarantee, fuel, additional driver, penalty, traffic fines, etc.) all in USD or Convertible Currency and by card . Cash payments will not be accepted.
A guarantee deposit is required from the client for car rental, which will be by Credit Card presented by the Client. The Cards that are accepted are the following: VISA, MASTERCARD and AMERICAN EXPRESS. If there are no additional charges, the total value deposited will be returned.
The car is delivered with a full tank of fuel and the total value of the tank will be charged at the beginning of the rental at the price established by the Ministry of Finance and Prices for both the liter of special gasoline and diesel. To guarantee a correct service of the car, the client must return the car with the tank as empty as possible. The customer is responsible for the use of the correct type and quality of fuel for the vehicle (special gasoline or diesel for the Van category). If the car is returned with fuel, the RENTAL COMPANY does not refund money for this concept.
New car amount: surcharge charge of 10.00 USD for a single time, at the opening of the first rental that is made to any new vehicle in the fleet.
If the client liquidates the car before the date indicated at the beginning of the rental, the amount corresponding to the days not used will not be reimbursed.
DRIVER:
The client must present at the time of making the rental contract: his passport, residence abroad and driver's license with at least 2 years of experience (original documents copies are not accepted), otherwise the service will not be executed and will be considered a No Show.
Minimum age required to drive: 21 years.
Maximum driving age: 80 years.
ADITIONAL DRIVER:
There is the possibility of up to 2 (two) additional drivers per contract maximum (different from the one signing the contract) with a driving license with at least one year of experience. In this case, an extra charge of 3.00 USD applies for each driver for each day. Additional drivers are authorized only to drive the vehicle, but may not pick up or deliver the car, receive cash back, or request extensions. These transactions with REX must be carried out by the titular Client.
If the Client leaves the vehicle in charge of the additional Driver for its return, he will be responsible for the payment of any damage detected at the end of the rental, as well as other charges agreed at the beginning of the signing of the Lease Agreement, without right to claim. Additionally, REX will apply a penalty of 50.00 USD.
When the driving of the leased vehicle by persons not authorized in the contract is detected, the official authorities will notify this situation in the contract to the client with a penalty amounting to the loss of the amount of the days pending use and the guarantee deposit, as well as the leased vehicle will be removed from the customer.
CANCELLATIONS AND NO-SHOW POLICY:
Cancellations made between 30 and 15 days before the beginning of the reservation, a penalty corresponding to 3 days of rent will be applied for cancellation expenses.
Cancellations made less than 14 days before the beginning of the reservation, a penalty corresponding to 100% of the total amount of the rent will be applied for cancellation expenses.
Cancellations for reservations between the dates from December 20, 2021 to January 10, 2022 and from July 1 to August 31, 2022, ARE NON-REFUNDABLE and 100% of the confirmed reservation will be charged.
It will be considered a No Show if the client does not show up to pick up the car within 4 hours after the requested time at all rental points except the airport where the car will be kept for up to 24 hours.
No-Show: The client will pay a penalty amounting to 100% of the total amount of the rent.
INSURANCE COVERAGE:
All REX cars are insured against total or partial theft of the vehicle, collision, overturning, catastrophes and damage to third parties. REX does not offer insurance to its clients. To protect its customers from financial liability for vehicle damage, REX offers coverage against damage. The Client must compulsorily take advantage of this Super CDP Coverage to be able to rent the car. This coverage can be purchased by paying daily rates that vary depending on the vehicle category.
A superior coverage against damages (INSURANCE) applies for drivers between 21 to 24.99 / 76-80 years and between 25 and 70 years.
Partial exemption from liability for damage to the integrity of the vehicle (Super CDP).
By accepting the Super CDP, the client is totally exempt from financial responsibility for damage caused to the vehicle. In the event of an accident in which the clauses established in the lease are not violated, the client will not pay REX any additional payment.
In the event of an accident, the client must submit a police report to REX and will only pay for the damage caused if said report establishes a violation of the clauses provided in the lease (drug use, alcohol, driver not registered in the contract).
The coverages are not valid for a driver who is not registered in the Contract from the beginning of the rental.
The coverage does not cover loss or damage to accessories (brushes, before, rear-view mirrors, etc.). These charges will be paid directly by the customer.
The coverage does not cover cars with a melted engine due to drowning due to negligence of the client in driving the vehicle, the charges corresponding to these damages will be paid by the client and no changes of car will be made.
The client will assume the total costs for the damages caused to the car in the following cases:
Use of narcotics, alcohol or medications that prevent the full performance of the client or additional drivers duly registered in the rental contract.
If the police or SEPSA report establishes a violation in any of the clauses of the lease signed by the client and REX.
If the car is driven by someone not registered in the rental contract.
If you do not file a police complaint or SEPSA report.
In case of accident or theft, the client must:
Immediately notify the competent authority closest to the scene of the incident (police) or contact, without additional charge, the services of the Security and Protection Company (SEPSA), available in Havana City, Santiago de Cuba, Holguín, Villa Clara and Varadero.
Notify the REX car rental company.
Take the necessary security measures with the vehicle avoiding additional damage.
Fill out the damage report provided by a REX official.
AIRPORT TAX:
OTHER POSSIBLE CHARGES TO APPLY:
CONDITIONS OF DELIVERY OF THE CARS (DROP OFF)
If the car is returned in another place than in the specified REX rental offices, you will have to pay a drop off surcharge.
CHARGES FOR DELIVERY (Pick UP) 0 RETURN (Drop OFF) of the car OUTSIDE REX POINTS:
Place of delivery (Pick Up) or collection (Drop Off) of the car Charge (USD)
Santa Cruz del Norte (Mayabeque) 60.00 USD
Matanzas (ciudad) 50.00 USD
Trinidad 100.00 USD
Sancti Spíritus (ciudad) 100.00 USD
Cayo Santa María (Villa Clara) 120.00 USD
Cayo Guillermo (Cayo Coco) 40.00 USD
Santa Lucía (Camagüey) 70.00 USD
Don Lino (Rafael Freire, Holguín) 50.00 USD
Las Tunas (ciudad) 100.00 USD
Moa (Holguín) 200.00 USD
Bayamo (Granma) 100.00 USD
Guantánamo (ciudad) 100.00 USD
Baracoa 250.00 USD
Marea del Portillo (Manzanillo, Granma) 200.00 USD
