At this point we are including (temporarily) free of cost, in-out transfers of customers. Always at the time of confirmation we would need the flight data. We would be waiting in the parking lot, instruct the customer to look for our cars identified with our logo. In case you do not want the transfer, you can pick up directly at the Hotel La Granjita (Carretera de Malezas Km1y medio, Santa Clara, Cuba) and in Villa el Cocal (Km 780, Carretera Central, Holguín, Cuba). Exceptionally also if customers are in the city center, we can also make transfers, always under prior coordination and availability
GENERAL INFORMATION
- Category: Suv
- Car type: Urban Crossover
- Transmission: Automatic
- Number of persons: 5
- Number of doors: 5
- Number of bags: 2-small, 2-big
- Engine: 1.5 Lts
- Fuel tank capacity: 50 Lts
- Mileage: 8.4 Km/Lts
- Fuel type: Gasoline
FAW BESTUNE T55 (RIESGO - 001) FEATURES
- ABS System
- Air - conditioning
- Airbag
- Assisted Steering
- Audio control's in the steering column
- CD Audio System
- Centralized electronic door locking
- Double-circuit brakes
- Electronic window controlled from the driver's seat
- Front and rear seat belts
- Remote-control centralized door locking
- Safe and movable seats
- Security System
ADDITIONAL CHARGES
The additional charges are paid directly to the rental company by credit card at the time of opening the contract. Cash payments will not be accepted.
- (Cash only) 250.00 USD Refundable Guarantee Deposit.
- 0.00 USD Liability Waiver (Per day).
- 10.00 USD Additional Driver (Per day).
- 0.00 USD Airport Collection Fee.
- 0.00 USD Drop off charges, depending on distance between pick up and drop off locations.
- Per each extra km 1.25 EUR/1.25.00 USD Extra days charge.
- 250 Km.00 USD Daily Kms. FREE Kms after . days rental..
- Fuel in Tank-Special Gasoline 1.20 USD / L, DIESEL 0.90 USD / L.
IMPORTANT!
By Booking this car, you accept and agree the car rental company Terms & conditions.
CANCELLATION AND NO-SHOW POLICY:
- More than 32 days in advance: No penalty will be applied.
- Between 31 and 22 days in advance: A 25% penalty will be applied to the total amount of the reservation.
- Between 21 and 8 days in advance: 50% penalty of the total reservation will be applied.
- Less than 8 days in advance: 100% penalty of the total reservation amount will be applied.
- No show: 100% penalty of the total amount of the reservation will be applied.
- If a client is late in the agreed pick up time, he/she must notify it within 5 hours, without notification it will be considered No Show and the vehicle will be provided according to availability. the vehicle will be provided according to availability.
- If the client shows up after the first 24 hours of the agreed day and time, 100% of the payment will be forfeited and the vehicle will be subject to availability.
Services included in the rental of the vehicle:
- Mileage limited to 250 kilometers per day accumulable (Example if you rent for 10 days you have a total of 2500 kms to cover).
- Liability insurance per rental day.
- Roadside assistance service.
Services not included in the rental of the vehicle:
- First tank of fuel. 65.00 USD FULL TANK OF GAS (NON-REFUNDABLE, THE CUSTOMER RETURNS THE EMPTY TANK AT THE END OF THE RENTAL).
- Security deposit. 250.00 USD CASH SECURITY DEPOSIT (REFUNDABLE).
- Extra mileage (0.90 USD/EUR x additional km)
- Drop Off" service in Havana, if the car is picked up in Holguin or vice versa: 105.00 USD / EUROS to be paid at the time of confirming the reservation.
Note: ALL PAYMENTS AND DEPOSITS AT THE RENTAL OFFICE MUST BE MADE IN CASH IN USD OR EUROS.
Very important!
- Return: The difference between the pick-up and return time of the vehicle must not exceed three (3) hours, otherwise it is considered as an additional rental day.
- The Client/Driver of the contract must comply with the return schedule explicit in the Voucher (only has 1 hour of additional grace), between 1 to 3 hours will pay in the operations center of Cuba as extras the value of half a day of rent and from three hours applies the price of 1 day.
- Any adulteration in the mileage of the vehicle, the client will lose 100% of the guarantee deposit, in addition to the payment of the eventual damages that the client has caused.
GENERAL CONDITIONS:
- The Client and each of the additional drivers must have at least 25 years old and be in possession of the necessary driving license with more than two years old. In order to deliver the vehicle it is absolutely necessary that THE CLIENT and any other additional drivers present the driving license and passport/valid national identity document.
- The LESSOR is obliged to deliver the vehicle in good technical and clean condition, accepted by THE CLIENT by signing this Contract.
- Before starting the trip, THE CLIENT is obliged to follow the instructions given by the technical personnel of THE LESSOR at the point of delivery.
- THE LESSOR provides the CLIENT with the technical assistance service on the road, free of charge whenever this is needed and THE CLIENT is not outside the established Tourist Circuit; in this last case, the service will be completely in charge of it.
- If, due to majeure force, fortuitous reasons or those unrelated to THE LESSOR, the vehicle could not be delivered on the agreed date, this will not entitle to any compensation, except for the return by the tenant to the lessee of the amount paid as a reservation.
- If for mechanical reasons the vehicle cannot finish the rental period, THE LESSOR will only be responsible for reimbursing the rental amount not used; Also, THE LESSOR may replace the damaged vehicle with another one, accepting THE CLIENT to renounce any other type of claim.
- If the vehicle is immobilized due to a mechanical breakdown, THE CLIENT must contact only the road assistance company arranged by THE LESSOR. Charges shall be accepted for the account of others in said assistance company in the case of emergencies and with the prior authorization of THE LESSOR.
- THE CLIENT undertakes to use and drive the vehicle in accordance with the basic rules of driving and circulation, in accordance with the specifications for use of the type of vehicle and in compliance with the Internal Law of the Country.
- THE CLIENT, under no circumstances, will be exempted from his responsibilities, civil, administrative, penalty or any kind that are the result of a loss or malicious behavior.
- THE CLIENT must return the vehicle at the place agreed on the Rental Card. THE CLIENT will be obliged to pay the return charge of THE LESSOR when appropriate.
- If THE CLIENT exceeds the agreed time, he will be obliged to pay the corresponding payment according to the rate of THE LESSOR. In the event that THE CLIENT needs to extend the service, it must be presented at any of the offices of THE LESSOR or contact the same prior to the expiration of the agreed term; THE LESSOR may or may not satisfy the request of THE CLIENT.
- If THE CLIENT circulates with the expired contract and without the authorization of the LESSOR, the contracted insurance will automatically be suspended, being THE CLIENT the only responsible of any damage or claim from that moment.
- In no case shall THE LESSOR return any amount of the rent if THE CLIENT returns the vehicle before the date and time set.
- THE CLIENT exempts THE LESSOR from all liability for any damage that he and his passengers may suffer, both physical and material derived from the normal or abnormal use of the leased vehicle. Expressly declares to know the risks that the use of the vehicle can produce.
- THE LESSOR is not responsible for claims for robbery, loss or damage of any personal property of THE CLIENT or its passengers, left or abandoned in the vehicle, during or after the rental period.
- THE CLIENT must return the vehicle with the same kind of fuel expressly indicated in the Rental Card and in the official places. Otherwise THE CLIENT will be responsible of the caused expenses bye the transfer and / or repair of the damages that could have been produced in the vehicle due to the use of inadequate fuel.
- THE CLIENT may not assign the use of the Vehicle to third parties, unless express consent is given by THE LESSOR, which must be reflected when including them as additional drivers in the Rental Card. In this case, THE CLIENT will always be solely liable to THE LESSOR and third parties for the damages that may be caused in and with the vehicle, regardless of who conducted it at the time they were generated.
- Smoking is prohibited in the vehicle. Pets may be brought as long as the landlord has given his express authorization. The expenses of cleaning, derived from any breach, will be borne by the tenant.
- The minimum rent is three days.
- THE CLIENT will pay as a Security Deposit the amount indicated in the Rental Card. The Deposit of Guarantee will be returned after the vehicle is examined by a person responsible for THE LESSOR, which in case of damage due to improper use will dictate the amount that THE CLIENT must pay. This amount will be deducted from the deposited bond, accepting THE CLIENT the payment of the difference if the cost of the damages exceeds the value of the deposit deposited. In case of an accident, the amount of the franchise will also be deducted from the deposit. In the event that the lessee has to be paid compensation for the rental price paid in advance, this amount will be returned together with the deposit.
- THE LESSOR will deliver the vehicle with the full fuel tank equivalent to 90 liters for which the customer will pay the amount of 90 USD.
- Insurance is not included in the rental price; THE CLIENT will pay the corresponding amount in cash at the time of the collection of the vehicle. THE CLIENT will not be entitled to any refund of money if he interrupts the rental before the scheduled date and indicated on the Rental Card.
- In order to return the vehicle to a center other than the collection center, a special agreement will be required with the lessor and payment of the amount corresponding to this service that will be agreed before the camper is collected.
- THE LESSOR will deliver the vehicle covered by an insurance policy, whose guarantees and limits of indemnification are indicated in the Rental Card.
- In the case of loss due to theft, damage, missing or any loss in the vehicle, THE CLIENT will not be exempted from the obligation of payment for compensation, if he does not make the corresponding report to the police authorities of the country and stops communicating to the experts of SEPSA so that they can attend the place of the event. In the latter case you can do so by calling the ASSISTANCE SERVICE by telephone +5372617133, +5372045720 and +5372062749.
- When the driving of the vehicle is detected by a person not authorized in the Contract, both the LESSOR's inspectors and the competent authorities will notify this situation in the Contract. In this case THE CLIENT will lose the amount of the paid and unused days of rental, the guarantee deposit and finally, the rented vehicle will be immediately removed, without prejudice to the collection of the damages and others that may have occurred.
MAIN DRIVER:
- To make the rental contract clients must present a passport and a driver license, otherwise, the service will not be executed and it will be considered a No Show.
- Minimum age required to drive: 25 years old with at least 2 years of experience.
ADDITIONAL DRIVER:
- You can add two additional drivers, and you have to decide to include them in the contract. They must have a driver's license with at least two years of experience. Additional drivers can only drive the vehicle, they cannot pick up or drop-off the car, receive cash returns, or request extensions.
- If the car is driven by another person different than the authorized in the contract, the official authorities will put a notification in the contract and the client will have a penalty ascending to the loss of the amount of the days to be used and the guarantee deposit, as well as the leased vehicle that will be withdrawn from the client.
INSURANCE COVERINGS:
- Give circulation to third party vehicles and own / Fire / Theft / Atmospheric events. The Client must necessarily take advantage of this Insurance Coverage to be able to rent the car.
- Civil Liability for bodily injury or death and property damage to others: Compensation limit: 100,000.00 USD Limited to 20,000.00 USD for bodily injury or death per person Limited to 15,000.00 for damage to the property by an outsider
- In case of an accident, the client must submit a police report and only pay for the damage caused if the report establishes a violation of the clauses provided in the lease contract (drug consumption, alcohol, driver not registered in the contract).
- The insurance does not cover loss or damage of accessories (brushes, rear-view mirrors, etc.). These charges will be paid directly by the client.
- Insurances are not valid for a driver who is not registered in the Contract from the beginning of the rental.
The client will assume the total costs for the damages caused to the car in the following cases:
- Use of narcotics, alcohol or medication that prevents the full performance of the client or additional drivers duly registered in the rental agreement.
- If the police report or SEPSA, establishes a violation in any of the clauses of the lease signed by the client and REX.
- If the car is driven by someone not registered in the rental agreement.
- If you do not file a police report or SEPSA report.
In case of accident or theft, the customer must:
- Immediately notify the nearest competent authority (police) or contact, without additional charge, the services of the Security and Protection Company (SEPSA), available in Havana City, Santiago de Cuba, Holguin, Villa Clara and Varadero.
- Notify THE LESSOR car rental company.
- Take the necessary safety measures with the vehicle avoiding additional damages.
- Fill out the damage report provided by a THE LESSOR official.
METHODS OF PAYMENT:
- To rent the car, as a form of partial or total payment, the client may present a credit card or pay in cash. The accepted cards are: VISA, MASTERCARD and AMERICAN EXPRESS although they are issued by North American banks. In case of payment by credit card the owner of the contract must be the same holder of the credit card.
OTHER POSSIBLE CHARGES:
THE LESSOR will charge the CLIENT a penalty in accordance with its internal procedures in the following cases: - Loss of the vehicle key. The loss of the key of the vehicle will be charged on the Deposit of Guarantee in the amount of the cost of the original key of the manufacturer plus the amount of one hundred CUC (100 USD), for the expenses caused to THE LESSOR. - Exceeding the agreed kilometer to carry out the maintenance of the vehicle. - The vehicle is delivered to THE LESSOR by an Unauthorized Additional Driver. - THE CLIENT delivers the extremely dirty vehicle. - Loss, deterioration or amendments to the Lease Agreement (150 USD). - Loss of vehicle registration without having reported the incident to the Police. The loss of the license plate of the vehicle without having denounced the fact before the Police will be charged on Deposit of Guarantee in the amount of two hundred CUC (200 USD), for the expenses caused to THE LESSOR. - If the CLIENT is deprived of the use of the leased vehicle for the commission of a crime or violation of administrative disposition by Legally Authorized Body, he will not have the right to claim refunds associated with the lease of the vehicle, having to pay the expenses for loss of profit due to work stoppage vehicle. In case of confiscation of the vehicle THE CLIENT is obliged to pay THE LESSOR the value of the same. - THE LESSOR will charge the amount of the return charge if the vehicle is returned in a different location than the one agreed.
SPECIAL REGULATIONS:
THE CLIENT must pay THE LESSOR for the following concepts: - The amount of the fines, for any infringement of the current and applicable legislation, especially the one related to the traffic code and transportation regulations, which have been recorded in the Contract, as well as the costs, derived from the withdrawal of the public road of the vehicle, on the part of the police authorities. In case of fines that require the identification of the driver, THE LESSOR will notify the competent authorities exclusively of the identity of THE CLIENT. - THE CLIENT will be responsible for the costs and legal defense incurred by the LESSOR in case of accidents or illegal behavior by THE CLIENT and / or his companions, as well as the amount of the days on which THE LESSOR cannot freely dispose of the vehicle due to embargo, damage or damage caused to it during the lease attributable to THE CLIENT. - The cost of the busted tires, if it is determined that it was the result of a negligent act.