MEDIUM MECHANICAL
THE RATE INCLUDES:
• RENT + INSURANCE + FUEL
TAX TO PICK UP THE CAR AT THE AIRPORT (IF APPLICABLE)
ADDITIONAL DRIVER (IF REQUESTED AND PAID PREVIOUSLY)
ADDITIONAL CHARGES
THE ADDITIONAL CHARGES ARE PAID DIRECTLY TO THE RENTAL COMPANY AT THE TIME OF PICK-UP OF THE CAR. CASH PAYMENTS ARE NOT ACCEPTED, ONLY PAYMENTS WITH INTERNATIONAL VISA OR MASTERCARD CREDIT CARDS OR MLC CARDS ISSUED BY CUBAN BANKS.
10-250.00 USD DROP OFF CHARGES, DEPENDING ON THE DISTANCE BETWEEN THE PICK-UP AND DELIVERY POINTS.
•100.00 USD CHARGE FOR EXTRA DAYS.
•FREE DAILY KMS.
•IMPORTANT: BY RESERVING THIS CAR, YOU ACCEPT THE TERMS AND CONDITIONS OF THE CAR RENTAL AGENCY.
VERY IMPORTANT: MANDATORY REQUIREMENTS FOR THE PASSENGER:
-MINIMUM RENTAL PERIOD IN HIGH SEASON (01/01 TO 06/30 AND FROM 09/01 TO 11/30/22): 3 DAYS
-MINIMUM RENTAL PERIOD IN EXTREME HIGH SEASON (01/12 TO 31/12 AND FROM 01/07 TO 31/08/22): 5 DAYS
-AGE OF THE DRIVER: FROM 21 TO 80 YEARS OLD AND 3 YEARS OF EXPERIENCE. DRIVERS BETWEEN 21 TO 24 AND 76 TO 80 YEARS OLD WILL PAY A SUPPLEMENT OF 10.00 USD X DAY FOR THE INSURANCE. (30.00 USD TOTAL X DAY)
-YOU SHOULD SHOW YOUR ORIGINAL LICENSE AND PASSPORT FOR THE SIGNATURE OF THE RENTAL CONTRACT.
-THE DRIVING LICENSE MUST BE VALID FOR A MINIMUM OF 3 YEARS.
-THE PRESENTATION OF THE DISTAL VOUCHER AT THE RENT A CAR OFFICE IS MANDATORY. IN CASE OF DISTAL YOU MUST TAKE THIS DOCUMENT TO THE RENTAL OFFICE, DUE TO ITS NOT PRESENTATION BY THE CUSTOMER, THE AGENCY OR THE CUSTOMER WILL BE BILLED 25 USD.
-IF THE PASSENGER MUST DELAY THE PICK-UP OF THE CAR FOR THE FOLLOWING DAY, DUE TO FLIGHT DELAY OR ANY OTHER CAUSE, THE PASSENGER SHOULD IMMEDIATELY NOTIFY THE EMAIL: booking3@distalcaribe.co.cu / booking2@distalcaribe.co.cu AND to OUR ASSISTANT. MOBILE: (+53 5 358 00 60) , SO THAT THEY NOTIFY THE RENTAL COMPANY. OTHERWISE, THE RESERVATION IS AUTOMATICALLY DECLARED NO SHOW. THE CUSTOMER LOSES THE POSSIBILITY OF RENT THE CAR AND THE CORRESPONDING PENALTY IS BILLED TO THE AGENCY FOR NO SHOW.
- POLICY ON THE RETURN OF THE CAR IF THE CUSTOMER DOES NOT RETURN THE CAR ON THE DATE AND TIME AGREED IN THE LEASE AGREEMENT, A PENALTY OF 100 USD WILL BE APPLIED DIRECTLY TO THE CUSTOMER FOR EACH DAY OF DELAY.
DISTAL IS NOT RESPONSIBLE FOR NON-COMPLIANCE WITH ANY OF THE REQUIREMENTS INDICATED ABOVE BY THE CUSTOMER. IN CASE OF CANCELLATION OF THE RENT FOR THESE CAUSES, NO AMOUNT WILL BE REFUNDED.
GENERAL RENTAL CONDITIONS:
I.ALL RATES INDICATED ARE NET IN USD, PER VEHICLE, PER DAY, IN RENTAL MODE BY AVAILABILITY - VALID FOR RENTALS WITH PICK-UP ONLY IN HAVANA.
RESERVATION REQUESTS WILL BE IN ON REQUEST MODE, SUBJECT TO AVAILABILITY AND MUST BE SENT WITH A MINIMUM OF 7 DAYS, PRIOR TO THE PICK UP OF THE VEHICLE.
RESERVATIONS MUST BE REQUESTED IN WRITING AND ATTACHING THE FOLLOWING DATA:
* CUSTOMER NAME
* PICK UP/DROP OFF DATE
* PICK UP/DROP OFF PLACE
* CAR CATEGORY
* IF THE CUSTOMER ARRIVES ON A FLIGHT MUST SEND THE NUMBER AND TIME OF THE FLIGHT
* PASSPORT NUMBER
* THE RATE CORRESPONDING TO THE FIRST DAY OF RENTAL WILL BE APPLIED TO THE TOTAL DAYS OF THE RENTAL.
-. THE CAR MUST BE RETURNED ON THE DAY AGREED IN THE LEASE CONTRACT, MAXIMUM 2 HOURS AFTER THE DELIVERY TIME. IF THE CUSTOMER DOES NOT RETURN THE CAR AT THE AGREED TIME, A PENALTY EQUIVALENT TO 1 EXTRA DAY WITHOUT EXTENSION WILL BE APPLIED DIRECTLY TO THE CUSTOMER.
* THE ADDITIONAL DRIVER HAS A CHARGE OF 3 USD X DAY. YOU HAVE TO INFORM, CONFIRM AND PAY IN ADVANCE TO THE TRAVEL AGENCY WHERE YOU BOOKED THE CAR, WHICH WILL BE INCLUDED IN THE VOUCHER AS PAID, OR YOU CAN REQUEST IT DIRECTLY AT THE RENTAL OFFICE BEFORE SIGNING THE CONTRACT AND PAY IT DIRECTLY TO TRANSTUR.
* INSURANCE COVERAGE: IT WILL BE APPLIED ACCORDING TO THE CAR RENTAL'S POLICY, WHICH WILL BE EXPLAINED TO THE CUSTOMER BEFORE SIGNING THE CONTRACT.
- RATES DO NOT INCLUDE: DROP OFF
* PAYMENT OF THE DROP OFF: AN ADDITIONAL CHARGE MUST BE PAID FOR THE DROP OFF IN OTHER PROVINCES WHEN REQUIRED.
ADDITIONAL PAYMENTS: LOCAL PAYMENTS TO THE TRANSTUR AGENCY MUST BE MADE ONLY BY INTERNATIONAL OR MLC CREDIT CARDS ISSUED BY CUBAN BANKS. NO CASH PAYMENTS ARE ACCEPTED IN ANY CURRENCY.
OTHER CONDITIONS:
-IN CASE OF ACCIDENT, TOTAL OR PARTIAL THEFT, IT SHOULD BE COMMUNICATED TO THE NEAREST RENTAL OFFICE TO THE PLACE OF THE EVENT AND MAKE THE REPORT TO THE POLICE, WHICH WILL SERVE TO KNOW THE CUSTOMER'S GUILT OR NOT.
-THE CUSTOMER IS RESPONSIBLE FOR THE VIOLATION OF ANY, SOME OR ALL OF THE CLAUSES OF THE PARTICULAR LEASE AGREEMENT AND TO THAT PURPOSE WILL BE PENALIZED AS APPROPRIATE.
CANCELLATION POLICY AND PENALTIES FOR THE RISK-BASED RENT MODE
*RENTAL CANCELED 16 OR MORE DAYS BEFORE THE CAR PICK UP DATE NO PENALTY WILL BE APPLIED.
*RENTAL CANCELED 8 - 15 DAYS BEFORE THE DATE OF CAR PICK UP, THE PAYMENT OF 3 DAYS' RENT WILL BE PENALIZED.
*RENTAL CANCELED WITH 7 TO 1 DAYS BEFORE THE DATE OF PICK UP OF THE CAR, PROCEDURES TO PENALIZE WITH THE TOTAL PAYMENT OF THE RESERVATION.
IN CASE THE CUSTOMER DOES NOT PICK UP THE CAR ON THE DAY CONFIRMED BY DISTAL CARIBE, LOSES THE RESERVATION AND NO SHOW WOULD BE BILLED, NO REFUND OF THE TOTAL AMOUNT OF THE RENT WILL BE MADE
DISTAL IS NOT RESPONSIBLE FOR THE LOSS OF DOCUMENTS BY THE CUSTOMER, DRIVER'S LICENSE, PASSPORT, VOUCHER DELIVERED BY DISTAL ETC. IN CASE OF LOSS OF THESE DOCUMENTS AND CANCELLATION OF THE RENT, NO AMOUNT WILL BE REFUNDED TO THE TTOO.
|
Concept |
Amountte |
Observations |
|
Deliver dirty vehicle |
50.00 |
Understand extremely dirty vehicle on the outside or inside (with abundant asphalt incrustations, foreign substances, indelible stains, unpleasant odors, etc.), which prevent its quick preparation and new location as a vehicle available for rent. |
|
Transport animals |
50.00 |
Transport domestic animals or others in the vehicle. |
|
Deterioration of the seat lining or covering |
100.00 |
The amount of the penalty is equal to the breakage, burns, stains, dirt of the seat covers or upholstery |
|
Loss of Carpet Covers and Trunk Carpet |
|
It is penalized according to the list of breakdowns |
|
Unauthorized driver |
|
The client loses the amount paid in full, including days pending to enjoy and the guarantee deposited at the beginning of the rental. In the event of any additional damage caused to the vehicle, the full amount of the damage caused is also charged, provided that the unauthorized driver has incurred a cause of exclusion from the policy. |
|
Delivery of the car by the additional driver and not by the contract holder |
50.00 |
The amount of the penalty is equivalent to the delivery of the car by the additional driver and not by the contract holder. |
|
Loss or deterioration of the contract or attached documents. |
50.00 |
The amount of the penalty is equivalent to the loss or deterioration of the document that prevents the display of one or all of the copies of the contract. |
|
Damages caused by accidents, breakages or loss of accessories |
|
The amount of the damage caused according to the list of breakdowns is charged, as long as a cause of exclusion from the policy has been incurred. The theft or theft of the audio equipment and any or the complete set of vehicle tires is excluded from the benefit reflected above, which will have to be paid by the customer at the price established in the breakdown list, whether or not he is responsible for said affectation. |
|
Placement of stickers or accessories to the vehicle without authorization from the rental company |
200.00 |
Place accessories on the vehicle other than those delivered and that affect the image of the vehicle established by the owner entity. It includes painting the windows or using tinted paper. |
|
Excess of passengers |
50.00 |
It is understood above the capacity of people stipulated for each type of vehicle. |
|
Tow another vehicle |
100.00 |
Use the leased vehicle to tow any other vehicle. |
|
Deliver the vehicle after the agreed date |
100.00 |
In the event that the client decides by himself, to deliver the car after the agreed date and has not gone through one of the Sales offices to update his extension in the contract, he will be charged a fee for auto extension of 100.00 usd for every day. |
|
-It is considered after 5 hours and a minute until 24 hours, as an extra day. |
||
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Delivery of the car after the date agreed in the contract, in the Long Haul Rent |
|
The client will pay the penalty for the extra days spent by public rate, depending on the season. |
|
Deliver the vehicle to a different Sales Office than where the settlement has been agreed |
|
In the case of the liquidation of the car, the agreed place reflected in the contract does not coincide, the client must pay 50% above the Drop-off. |
|
Change of any part or addition of the vehicle |
|
The client loses the amount paid in full, including the days pending to enjoy and the guarantee deposited at the beginning of the rental (if applicable). In addition, the damage caused to the vehicle will be charged according to the list of breakdowns and the customer is included in the list of Not Grato. |
|
Maintenance violation |
100.00 |
Drive the vehicle past the mileage of the planned maintenance and reflected in the corresponding checklist of the rental contract. |
|
Using the vehicle in illegal activities |
|
The client loses the amount paid in full, including the days pending to enjoy and the guarantee deposited at the beginning of the rental, the vehicle being permanently withdrawn. In the event of damage or damage to the vehicle, you also lose the right to liability release, having to pay the same according to the list of breakdowns. Understand illegal activities, those allegedly constituting a crime or contravention, according to Cuban law. In addition, the client is declared Not Grate. |
|
Loss of vehicle key |
|
According to list of breakdowns |
|
If the key is left inside the vehicle for any reason (Only for REX product) |
50.00 |
In the territory of the Havana province |
|
100.00 |
For the rest of the country |
|
|
Loss of vehicle registration, without filing a complaint with the Police |
50.00 |
Losing the vehicle's registration and showing up at the sales office without presenting proof of having made a complaint to the Police |
|
Use of the vehicle in circuits, races, competitions or similar contests |
|
As it is a policy exclusion, the client loses the amount paid in full, including the days pending to enjoy and the guarantee deposited at the beginning of the rental, with the vehicle being permanently withdrawn. In the event of damage or damage to the vehicle, the customer also loses the right to release of liability, having to pay the same according to the list of breakdowns. The customer is declared Non Grato. . |
|
Supply the vehicle with fuel other than that authorized or established by the owner entity or contaminated fuel |
|
As it is a policy exclusion, the client loses the amount paid in full, including the days pending to enjoy and the guarantee deposited at the beginning of the rental, with the vehicle being permanently withdrawn. In the event of damage or damage to the vehicle, you also lose the right to liability release, having to pay the same according to the list of breakdowns. |
|
Driving the vehicle in an aggressive or irresponsible way, with abuse of the same |
200.00 |
Driving the vehicle without taking all reasonable precautions to avoid or lessen accidents, damage or loss. Driving recklessly or unjustifiably mistreating the vehicle. Such as driving at high speeds, with manifest inattention to driving the vehicle, under the influence of ingestion of alcoholic beverages or subjecting it to an excessive driving or exploitation regime. As it could be, travel through the dune, swampy, flooded terrain, impassable roads, etc. If, as a result of any of the above situations, there is damage to the vehicle that could be considered an exclusion from the policy, the penalty will not be applied, but the client loses the amount paid in full, including the days pending to enjoy and the guarantee deposited at the beginning of the rental, with the vehicle being permanently withdrawn. You also lose the right to liability release, having to pay the damages according to the value of the breakdown list. |
Our team is at your disposal to help you with your reservation problems or answer any related questions.
b2b@distalcaribe.co.cu | b2b1@distalcaribe.co.cu
